24x7 International IT Maintenance

We understand that many IT departments face resource and budget constraints and managers don’t always have the time to think about reactive, onsite maintenance.

From mission critical SAN and server maintenance to Next Business Day desktop support – we have the skills to support you.
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Reliable & responsive IT support for your data centre to your desktop

Our traditional break-fix maintenance service offers a cost effective, consistent and reliable solution. However big or small, we provide a single point of contact for all IT hardware support requirements.

Our highly skilled IT experts can be onsite when you need them, adhering to a Service Level Agreement chosen by you.

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Tailored Service Level packages to suit your needs

A budget friendly alternative to ‘back to vendor’ maintenance, we provide both the parts and the labor, anytime of the day or night, around the globe.

We understand that every business has differing service level requirements. Our multi-tiered support packages are structured so that you get the level that you need.

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Flexible Support

Our flexible support packages include (but aren’t limited to) :

Premium Plus

24x7x365 (4-hour response)

Premium

8×5 (4-hour response)

Standard

8×5 (Next Business Day)

Labour only / parts only / PAYG

Pay a fixed rate per incident

Voucher Scheme

Buy a set of support vouchers to use and top up at any time
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Environmentally Friendly IT Asset Disposal

Our professional ITAD team is available to de-rack unwanted equipment and ensure safe disposal.

We offer onsite shredding of hard drives or we can transport the kit offsite for secure disposal at one of our service centres.

We are fully licensed with the Environment Agency and  adhere to the WEEE Directive (relevant directives are  followed depending on the country). On completion, official certificates of disposal are issued, including proof of the disposal of non-hazardous and hazardous waste, such as cables, metals and battery acids.

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Read some of our case studies to learn more

A client was in the process of implementing CrowdStrike across their estate. There was some work needed to complete the migration from McAfee ePO to CrowdStrike
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A client contacted us explaining they wanted to migrate from McAfee Drive Encryption to BitLocker. They plan to manage encryption using InTune and BitLocker.
Read more
A building society group which has had an on-premise Helpdesk system for the last 14 years wants to implement ITIL processes to streamline their IT operation.
Read more

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